a. Evaluate and apply the fundamental concepts of the change process. b. Appraise corporate culture within tourism and hospitality organisations. c. Assess the major sources of change and their impact. d. Investigate, evaluate and apply change management strategies to specific cases. e. Demonstrate applied knowledge of change in relation to a given organisation. f. Evaluate and discuss current ODC literature.
BUS303 Organizational Development & Change management
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BUS303 Organizational Development & Change Management
Learning Outcomes
Upon completion of this unit, students should be able to:
a. Evaluate and apply the fundamental concepts of the change process.
b. Appraise corporate culture within tourism and hospitality organisations.
c. Assess the major sources of change and their impact.
d. Investigate, evaluate and apply change management strategies to specific cases.
e. Demonstrate applied knowledge of change in relation to a given organisation.
f. Evaluate and discuss current ODC literature.
Assessment Summary
Assessment type Due Date Weighting Learning
outcomes
1.Case Study Report
(3000 words)
Week 7 50% a,b,c,d,e
2. Exam
Exam week 50% F and of the
following:
a,b,c,d
Assessment 1- Case Study
Due: midnight (23:59) Sunday 18.08. 2019
Globalisation, advance in technology, consumer taste and awareness and many other
factors affect organisations all around the world. In hospitality sector in particular, the
triggers for change are various. New hotels join the industry with innovative features such
as Hanna Hotel in Japan that is fully staffed with robots. Big brands acquire smaller brands
and many organisations apply more environmentally friendly practice. Keeping this in
mind, theories and practices of change management help us understand forces that are
impacting the world and potential ways to deal with them.
In this assessment you are required to choose an organisation in hospitality sector (travel
agency, airliner, hotel, etc.), analyse the current environmental factors (internal and
external) that might trigger a (some) change(s). Throughout this analysis, you need to
apply theories of Organisational Development and Change Management (ODC) to better
lead a successful change and to propose recommendations for the change. These
theories include mix of organisational science and behavioural knowledge. The purpose
of this assignment is for you to reflect on how you can understand change management
BUS303 Organizational Development & Change management
Term 3, 2019
Created: Delaram Najmaei Policy Owner: Dean
Modifed: Term 3 2019 Version: 1
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theories and research and effectively apply that understanding to improve change management in practice.
Essential text and materials:
1. Waddell, D.M., Creed, A., Cummings, T.G., and Worley, C.G. (2017). Organizational Change Development & Transformation (6th edition). Melbourne, VIC: Cengage.
2. Apart from the prescribed textbook, you will find it valuable to get into the practice of reading relevant articles from the following journals:
• Journal of Management
• Academy of Management Journal
• The Journal of Change Management
• Journal of Organizational Behaviour
• Journal of Organizational Change Management
• Leadership and Organization Development Journal
• Organization Development Journal
Case-study Structure:
Executive summary (not counted as the content)
Table of content
1.0 Introduction-
1.1. introduction and background to the company, brief introduction to the internal and external environment and the proposed change
1.2. aims and scope of the study
Body paragraphs
2.0 In-depth analysis
2.1. Organisation’s environment (internal and external)
2.2. Current and future state (how the environmental factors trigger a (some) change(s))
3.0 Implementing the change
3.1. Determine a model (or a combination of models) of planned change
3.2. Determine the possible sources of resistance
4.0 Recommendations (interventions to manage resistance and smooth the change)
4.1 Recommendations for managers
4.2 Recommendations for employees
4.3 Recommendations for similar companies
5.0 Conclusion
BUS303 Organizational Development & Change management
Term 3, 2019
Created: Delaram Najmaei Policy Owner: Dean
Modifed: Term 3 2019 Version: 1
Page: 3 of 4
Submission Guidelines:
1. Typed in report format following the Assessment Structure Style Guide available on Sharepoint and submitted to Turnitin on Sunday 18th August, 2019 before midnight (11:59 pm)
2. Word count: Approx.3000 words (excluding executive summary, references and appendices)
3. Using reliable sources such as academic journal articles, text books.
4. All referencing must be in accordance with APA 6th Edition Referencing Style
5. To be submitted in electronic form in Microsoft Word Version to www.turnitin.com
6. Torrens University Assignment cover-sheet to be submitted with your report
7. See marking rubric attached at the end of this document for your reference, but you do not need to attach this rubric to your submissions.