To complete the knowledge of unit 501 – Use and develop systems that promote communication 1.1, 1.2, 1.3, 2.2, 3.2, 4.1, 4.2 signposted to www.healthyliving.azcentral.com/barriers-to-effective-communication-in-healthcare-12362159.html
www.mariecurie.org.uk/professionals/palliative-care-knowledge-zone/individual-needs/communication-difficulties
To complete the knowledge for unit 502 – Promote professional development 1.1, 1.2, 1.3, 1.4, 2.1, 3.2, 4.1, 4.2, 4.4 signposted to www.ahaworldcampus.com/b/what-is-professional-development
To complete a PDP for unit 502 signposted to www.highspeedtraining.co.uk/hub/professional-development-plan/
501 – Use and develop systems that promote communication
1.1 – Review the range of groups and individuals whose communication needs must be addressed in own job role
1.2 – Explain how to support effective communication within own job role
1.3 – Analyse the barriers and challenges to communication within own job role
2.2 – Evaluate the effectiveness of existing communication systems and practices.
3.2 – Compare the effectiveness of different communications systems for partnership working
4.1 – Explain legal and ethical tensions between maintaining confidentiality and sharing information
4.2 – Analyse the essential features of information sharing agreements within and between organisations
502 – Promote professional development
1.1 – Explain the importance of continually improving knowledge and practice
1.2 – Analyse potential barriers to professional development
1.3 – Compare the use of different sources and systems of support for professional development
1.4 – Explain factors to consider when selecting opportunities and activities for keeping knowledge and practice up to date
2.1 – Evaluate own knowledge and performance against standards and benchmarks
3.2 – Produce a plan for own professional development, using an appropriate source of support
4.1 – Compare models of reflective practice
4.2 – Explain the importance of reflective practice to improve performance
4.4 – Evaluate how practice has been improved through:
• reflection on best practice
• reflection on failures and mistakes