After reading this chapter, you should be able to do the following:
Chapter 8Training and Development
•Define the terms training and development
.•Describe a systematic HRM approach to training and development—including training needs assessment, design, development, delivery, and evaluation.
•List and describe various forms of training.
•Explain decisions that are often necessary to create and administer training programs.
•Discuss opportunities, challenges, and recent trends in training and development.