I have attached the problem statement and SWOT for this paper. I need the following.
4 pages on below
. For this module’s activity, you will focus on developing the new process or revising the current process for your organization. Use your SWOT analysis alongside the management theory you choose in the Module 2 discussion to help you develop the new process or complete the revision and ensure that it focuses upon providing a better service for the customer. Consider the following:
• How can you turn the current process’s weaknesses into strengths?
• Is it possible to carry over the strengths of the old process to the new process?
• Does the policy need to be revised or completely redesigned?
Provide specific evidence that the new process will produce better results than the old process and a better service to the customer. This could be data related to the old process that points out its inefficiencies, or a discussion of how the new process addresses these inefficiencies.
You should show a direct correlation between the new or revised process and organizational goals. Will this process help us achieve our mission or vision? If not, how we can justify the implementation of the new process? You should also address whether there are any legal, ethical, or social issues that will arise due to the process being changed. You should ensure that the process improvement that you propose ultimately benefits the customer, either directly or indirectly: whether that is improving customer service, simplifying the delivery process, increasing employee satisfaction through improved motivation or career development, or developing a shared organizational vision. These are just a few examples.
This assignment should include the following:
• process proposal.
• Specific evidence that shows that the new process will be better than the old process in delivering a better service to the customer.
• Proof that the new process is in line with the organization’s goals.
• The management theories you will be using in order to ensure the new process is efficient.
• How you will market your process proposal and how using those theories will help you sell the proposal to the board. Marketing one year from implementation through emails, mail, social media and within 90 days each person will sign a form stating they understand that they will incur a cost of $40.00 for missed appointments or failure to cancel within 24 hours.
Additional 2 pages on below determine your process’s goals and objectives. Keep in mind that your goals should be specific, realistic, and include a deadline. The board and stakeholders will need to know when the new process or revised process will be fully integrated. This will also help you to stay on track throughout the process.
Really demonstrate the value of the process that you proposed in Module 3.
Highlight what your new process will accomplish, including:
a. What do you hope to accomplish by implementing the new process?
b. When specifically do you plan to fully integrate the new process? Create a timeline.
c. Specifically demonstrate the value of your process to the organization.
d. Explain how your chosen management theories helped you develop the goals and objectives.
Please feel free to use some of the same references from the attached paper if you need to.
Total of 6 pages.