Genex Fuels Case Study: Did Devlin need to hire Sandy, a “high-priced technology consultant,” to tell him that technology at Genex was a mess?

1. What evidence is the CEO using to suggest that Genex is not using technology competitively?

2. Did Devlin need to hire Sandy, a “high-priced technology consultant,” to tell him that technology at Genex was a mess?

3. Devise a strategy to successfully implement enterprisewide systems (such as SAP) at Genex.

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