The demands of emotional labour are often seen as damaging to workers, but the reality is much more complex. Using qualitative studies of emotional labour, investigate the costs, benefits, and challenges involved in this kind of work, and its significance for society.

Assessment and Feedback Details – Assignment-2 Assignment-2: 50%, 2000-words For assignment-2, you may choose to write a major essay (option-A), or to write two shorter pieces (option-B). Choose either option-A, or option-B (not both). Option-A: Major essay – 2,000-words (50%) 1. The demands of emotional labour are often seen as damaging to workers, but the […]

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