How do we assess a design? How do we figure out if it works or doesn’t work? When design, implementation and actual use are iterative steps in an ongoing overall design process, what can we say about our expectations regarding technology and its uses?

In the development of machines and software, design is used to mediate between anticipated user actions and machine states. Consider and respond to the following questions: Who anticipates user actions? Designers? Users? Are designers users? Can they be users if the technology has never been developed before? How do we design for what has never […]

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