Review Case Study 9.3 – Office Whiz Connie (Carr-Ruffino, 2012, pp. 380-381). Then share your thoughts on the discussion questions below. This is for a discussion so it doesn’t need to be as long. just at least 200 words.
What surface problems are noticeable?
What are the underlying root problems causing the surface problems?
What should Connie do?
What should Bob do?