THE DIRECT APPROACH STEP-BY-STEP ANALYSIS AND PLANNING GUIDE
For simple, straightforward messages conveying positive or neutral information, it is usually best to use a direct approach, with the main message at or near the beginning. This delivery comprises three steps:
i) start with the main idea, ii) present the secondary details, and iii) close on a positive note.
Part One: Analyzing your message and your audience:
What is the main reason for writing this message?
If I could use only one sentence to deliver the message, what would it be?
What is my job or role in this situation? How will the message affect me and my organization?