There are two questions in this assignment, both on the topic of SHIP OPERATIONS MANAGEMENT. Do not veer off this topic. The entire assignment is 2000 words, so please designate 1000 words to each question.
The first question requires the analysis of an article to establish the likely differences in TECHNICAL MANAGEMENT and CREW MANAGEMENT functions (within the SHIPPING industry) between now and the year 2030.
The second question asks whether a typical liner shipping company can utilize one or more of GARVIN’S DIMENSIONS OF QUALITY to gain A competitive advantage. Garvin’s dimensions of quality can be found on pages 667 and 668 of the reading, which can be found in the attached document.